Accident and damage reports
Central Gruppe records accident damage and calculates repair costs as a basis for the subsequent claims process.

OFFICIAL LOCAL PARTNER
E-BIKE KASSEL × CENTRAL GRUPPE
Your familiar bicycle shop and a specialist assessor in one place. We arrange your damage assessment appointment here in Kassel.
Rudolf-Schwander-Straße 21 · 34117 Kassel
PERSONAL SUPPORT IN KASSEL. SPECIALIST EXPERTISE.
E-Bike Kassel is an official local partner of Central Gruppe. By appointment, a Central Gruppe expert visits our shop, inspects your bicycle and assesses the damage for the insurance claims process.
OUR PARTNER’S EXPERTISE
Central Gruppe is an expert assessment office based in Kassel. Its services include reports and valuations for various types of vehicles, including e-bikes, electric cargo bikes and e-scooters.
Services on the official partner websiteCentral Gruppe records accident damage and calculates repair costs as a basis for the subsequent claims process.
A professional valuation of e-bikes, electric cargo bikes and e-scooters, taking their condition into account.
Experts can examine technical defects and their causes in more detail.
Where needed, Central Gruppe examines how the accident occurred, whether damage is consistent with it, or possible deviations in the frame and chassis.
HOW IT WORKS
Write to us in live chat or call. Briefly describe what happened and which bicycle is affected.
We coordinate your visit with you and Central Gruppe. The appointment is agreed once we have confirmed it together.
Bring your bicycle to us. A Central Gruppe expert carries out the inspection on site and discusses the next steps.
YOUR APPOINTMENT STARTS HERE
Your request goes directly to E-Bike Kassel. We discuss your situation and arrange an appointment in a personal chat.
E-Bike KasselRudolf-Schwander-Straße 21Assessment by Central Gruppe by prior appointment.
Directions to the shopIf available: proof of purchase, bicycle details, photos of the damage and accident or insurance documents. We will discuss which documents are needed beforehand.
The scope, costs and possible insurance coverage are clarified with you and Central Gruppe before commissioning the assessment. A chat enquiry does not place a paid assessment order.
We reply personally as soon as we are available. You can reopen the chat at any time.